Partner with the Enterprise Scheduling Software Experts
Enterprise scheduling may be complex. With AppointmentPlus by your side, it doesn't have to be hard. Find out why, watch this quick video or schedule a consult with one of our experts today.
A Consultative Process Built on Collaboration
From your very first consultation with an Enterprise Software Advisor, you can trust that you're in good hands. Our multistep implementation process puts the customized needs of your business first.
Got an Enterprise Scheduling Challenge?
Bring it on. Our best-in-class technology is designed to handle complex enterprise scheduling and security needs, integrate with existing systems, and scale with your business as it grows.
Complex Scheduling Requirements
You need an enterprise scheduling system that not only enables the real-time creation and management of your appointments, but also respects the needs of the business units and existing processes within your organization.
In-House and Third-Party System Integrations
You need an enterprise appointment solution that seamlessly integrates with with the core systems you depend on every day.
Dedicated Support Needs
You don’t have time to wait in line. You want a dedicated enterprise scheduling support team that’s there when you need help with technical questions, training, or new implementations.
Seamlessly Integrate with Your Existing Technology Suite
One of the most powerful interfacing tools in the scheduling industry, the AppointmentPlus API was designed to handle complex synchronization for data, triggers, or updates between your primary platforms and our scheduling backend. The result? An enterprise scheduling solution that’s seamless.
Relax with Enterprise-Grade Security You Can Trust
With a security methodology rooted in "Defense in Depth" concepts, our infrastructure safeguards your data with multiple layers of protection. We're SSAE16 SOC 2 Type 2 certified, guided by highly-controlled processes that reduce errors and enhance predictability. Your enterprise scheduling has never been in safer hands.
CASE STUDY: Helping Louisiana OMV Improve Efficiency
Challenge
The Louisiana Office of Motor Vehicles was challenged with providing the highest level of quality service in a timely and efficient manner while protecting customers and ensuring public safety. COVID-19, hurricanes, extreme temperatures and office closures were all factors that convinced the Louisiana OMV to look for a scheduling solution that empowered employees to deliver a better quality of customer service in a safe and effective manner.
Solution
The Louisiana OMV began using AppointmentPlus in May 2020 to help offset the challenges presented by COVID-19. With the software, citizens have the ability to choose which field office, date, time and type of service fits their schedule best. The scheduling process factors in how much time is needed for each type of appointment. This avoids them spilling into one another, as well as any leftover time if an appointment concludes early. With schedules clearly outlined, OMV staff can maximize their time while minimizing wait times for customers.
The public response to OMV’s new scheduling system has been overwhelmingly positive, with citizens even taking to social media to compliment the transformed booking process. While Louisiana’s OMV adopted appointment scheduling software in response to the pandemic, they plan to continue leveraging the value of AppointmentPlus well into the future.
Results
- Serviced more than 780,000 citizens via AppointmentPlus since implementing in May 2020
Testimonials
“You should make the appointment system permanent! We had a way better experience than the pre Covid system! Congrats on that!” – Estefy Morales via Twitter
“I visited the Mandeville office today with my 95 year-old Mom to renew her handicap tag and get a state ID. Making an appointment online was easy. We waited maybe 10 minutes and were finished in about 30 minutes. All the staff were great. Love this appointment system.” – Geri Augustin Wright via Twitter
“A little inside scoop… went to the OMV on Veterans to get a REAL ID yesterday & y’all their operations during the pandemic have drastically improved!” – Sheba Turk via Twitter